HIPAA Policy

Effective Date: 12-6-24

Brilliant! Medical Boutique
Contact Information:
Phone: 817-594-5868
Email: service@brilliantmedicalboutique.com
Address: 925 Santa Fe Drive, Suite 100, Weatherford, Texas 76086, United States

At Brilliant! Medical Boutique, we are committed to protecting the privacy and security of your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). This HIPAA Privacy Policy outlines how we collect, use, disclose, and safeguard your PHI when you interact with our Shopify ecommerce website.

What is Protected Health Information (PHI)?

PHI includes individually identifiable health information that relates to your past, present, or future physical or mental health, healthcare services received, or payment for such services.

Collection of PHI

We may collect PHI when you:

  • Make purchases on our website for products such as mobility scooters, lift chairs, or mastectomy bras.

  • Provide information to us for billing, insurance claims, or product inquiries.

  • Interact with customer service or send inquiries via email or phone.

The types of PHI we may collect include:

  • Name and contact details (e.g., phone number, email address, mailing address).

  • Billing and payment information, including insurance details.

  • Information related to your medical needs or prescriptions for specific products.

Use of PHI

We use your PHI to:

  1. Process and fulfill your orders.

  2. Communicate with you about your purchases and related services.

  3. Verify insurance eligibility and submit claims, if applicable.

  4. Comply with legal and regulatory requirements.

Disclosure of PHI

We may disclose your PHI to:

  • Healthcare providers or insurers for the purpose of verifying or processing claims.

  • Authorized third-party service providers who assist us in processing transactions, such as payment processors or shipping carriers.

  • Government agencies, as required by law.

We will never sell or disclose your PHI for marketing purposes without your explicit consent.

Safeguarding PHI

Brilliant! Medical Boutique implements appropriate administrative, technical, and physical safeguards to protect your PHI from unauthorized access, use, or disclosure. This includes:

  • Secure encryption of data during transmission and storage.

  • Access controls to ensure only authorized personnel handle your PHI.

  • Regular security audits and staff training on HIPAA compliance.

Your Rights Under HIPAA

As a customer, you have the following rights regarding your PHI:

  • Access: You can request a copy of your PHI.

  • Amendment: You can request corrections to your PHI if you believe it is inaccurate.

  • Disclosure Accounting: You can request a list of disclosures made of your PHI.

  • Restrictions: You can request restrictions on certain uses or disclosures of your PHI.

  • Confidential Communications: You can request that we communicate with you using alternative contact methods.

  • Complaints: You can file a complaint with us or the U.S. Department of Health and Human Services if you believe your rights have been violated.

To exercise your rights, please contact us at service@brilliantmedicalboutique.com or call us at 817-594-5868.

Changes to this Policy

We reserve the right to update this HIPAA Privacy Policy at any time. Changes will be effective immediately upon posting to our website. Please review this policy periodically to stay informed about how we protect your PHI.

Contact Information

If you have any questions or concerns regarding this HIPAA Privacy Policy, please contact us:

Brilliant! Medical Boutique
Phone: 817-594-5868
Email: service@brilliantmedicalboutique.com
Address: 925 Santa Fe Drive, Suite 100, Weatherford, Texas 76086, United State